Shipping Policy
At Dots and Vines Henna, we understand the importance of a reliable and efficient shipping process when it comes to delivering our high-quality henna paste to our valued customers. We strive to provide a seamless experience from the moment you place your order to the moment it arrives at your doorstep.
Our shipping policy ensures that your henna paste is carefully packaged and promptly dispatched to reach you in a timely manner. Please take a moment to familiarize yourself with the details of our shipping process.
Order Processing:
Orders for our Organic Henna/Jagua/Hengua cones will be processed and shipped out in 3-5 business days. This allows us to ensure that your order is fresh and ready for use, as our henna paste is made with organic ingredients and has a limited shelf life.
Pickup Orders:
Pickup orders will be ready in 1-2 days and you will notified when they are ready for pick.
Shipping Methods:
We offer reliable shipping methods to ensure the safe delivery of your henna paste. The shipping method will depend on your location and the shipping options available in your area. We work with trusted shipping partners to provide you with the best possible service.
Shipping Time:
The shipping time will vary depending on your location and the shipping method chosen. Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor the progress of your package.
Shipping Costs:
Shipping costs will be calculated at checkout based on the weight of your order and your location. We strive to offer competitive shipping rates to ensure that you receive the best value for your money.
International Shipping:
At this time, we only offer shipping within the United States. We apologize for any inconvenience this may cause and hope to expand our shipping capabilities in the future.
Customer Support:
If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer support team. We are here to assist you and provide any necessary information to ensure a smooth and satisfactory shopping experience.
Thank you for choosing Dots and Vines Henna. We appreciate your trust in our products and look forward to serving you with our high-quality henna paste.
